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Terms of Use

Effective: April 15 2025.

Thank you for using KriMay!

KriMay Learning (“KriMay”, “we”, “our”, or “us”) provides educational content, courses, and Exam to learners worldwide.

By accessing this website or using our services, you agree to these Terms and Conditions and our [Privacy Policy].

1. Using KriMay

Who May Use Our Services

Any use or access by anyone under the age of 13 is strictly prohibited.

Additionally, you may use our Services only if you:

  • can form a binding contract with KriMay.
  • comply with these Terms, all applicable laws, and our policies (including the Acceptable Use Policy, Honor Code, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”)); and
  • are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions.

Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.

When you create your KriMay account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.

Our License to You

Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by KriMay, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.

2. User Obligations

You agree to:

  • Provide accurate, current, and complete information during registration or when submitting any content.
  • Use the platform in a lawful and respectful manner.
  • Not upload or distribute content that is abusive, harmful, defamatory, illegal, or infringes on any third-party rights.
  • Refrain from attempting to hack, disrupt, or misuse the website.

3. Account & Security

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. User-Generated Content

If you post reviews, feedback, comments, or other content:

  • You grant KriMay a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content.
  • You must not post anything unlawful, misleading, or harmful.

5. Disclaimers and Limitation of Liability

  • Krimay does not guarantee uninterrupted service or that the content is always accurate or error-free.
  • We are not responsible for user behavior or any third-party content linked on the platform.
  • To the fullest extent permitted by law, KriMay disclaims all warranties and is not liable for any direct, indirect, or incidental damages.

7. User Conduct

You agree not to:

  • Share your account or content with others without permission
  • Use our content for commercial purposes without consent
  • Disrupt the platform or other users
  • Post or transmit any unlawful, abusive, or harmful content

8. Intellectual Property

All course content, logos, videos, materials, and branding are the property of KriMay or its content creators and protected under intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. Disclaimer

KriMay Learning provides educational content and services intended solely for informational and learning purposes. While we strive to offer high-quality, relevant, and up-to-date material, we do not make any guarantees or warranties—express or implied—regarding:

  • Learning outcomes or user performance after taking any course or attending any session.
  • Success in exams, interviews, or assessments based on our course content or mentorship.
  • Accuracy, completeness, or reliability of the content provided, especially if it contains third-party information or links.

The platform, its instructors, and any affiliates shall not be held responsible for any direct or indirect consequences arising from the use or application of the content provided, including—but not limited to—academic results, employment status, financial loss, or business decisions.

Each learner is responsible for how they apply the knowledge gained, and results may vary significantly based on prior knowledge, learning style, effort, and external factors beyond our control.

10. Governing Law

These Terms are governed by the laws of India. Any legal disputes shall be resolved in the courts of India.

Privacy Policy

Effective: April 15 2025.

Thank you for joining KriMay. We at KriMay (“KriMay”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use KriMay websites, mobile applications, APIs, or related services (the “Services”). It also applies to prospective customers of our business and enterprise products.

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with KriMay. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this section is subject to the following processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymizing, erasing, combining, and transmitting.

2. How We Use the Information

KriMay uses the following types of Data Collection Tools for the purposes described:

  • Strictly Necessary: These Data Collection Tools enable you to access the site, provide basic functionality (like logging in or accessing content), secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use of your account. These are required for the Services to work properly, so if you disable them, parts of the site will break or be unavailable.
  • Functional: These Data Collection Tools remember data about your browser and your preferences, provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services (like your preferred language or volume level for video playback).
  • Performance: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visit counts, traffic sources, or where an application was downloaded from. These tools can help us test different versions of KriMay to see which features or content users prefer and determine which email messages are opened.
  • Advertising: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System Data (as detailed in Section 1), and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
  • Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional. To learn more about managing Data Collection Tools

3. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

KriMay takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and KriMay, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.

4. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

5. Permissions and APIs

At Krimay Solutions, we only request the permissions essential to deliver a smooth and secure learning experience. Heres a breakdown:

  • Network Access: Required to sync your progress, fetch updated question banks, and allow real-time tests or video content to load smoothly.
  • Notifications: We use notifications to send exam reminders, performance summaries,new course alerts, and critical updates.
Payment Integration

Access to premium mock tests, full-length exams, and advanced performance tracking may require a one-time purchase or subscription. Our app uses Razorpay as a secure and trusted payment gateway. Through Razorpay:

  • Users can pay using UPI, debit/credit cards, wallets, or net banking.
  • Payment transactions are encrypted and handled securely
  • Invoices or payment confirmations are automatically generated and shared with the user

We do not store any payment information such as card numbers or UPI credentials on our servers

All permission requests are made with full transparency and only when relevant. You have complete control to accept or deny each permission. Without certain permissions, some features may be limited, but core functionality will remain accessible wherever possible.

6. Data Sharing and Disclosure

We do not sell your personal data to advertisers or third-party companies. We only share your data with:

  • Trusted service providers (like hosting platforms or analytics tools)
  • Technical partners who help us run and improve our app

Even when we share data, its under strict confidentiality agreements. Your data is never used for advertising without your clear consent.

7. Policy Changes

We may update this privacy policy from time to time to:

  • Add new features
  • Comply with legal changes
  • Improve transparency

If any major updates happen, we’ll notify you through the app or website. You are encouraged to review this page periodically. Using the app after an update means you agree to the revised terms.

8. Contact Us

If you have any questions about your privacy, how we handle your data, or want to delete your account, please reach out:

  • Email: info@krimay.com
  • Phone: 8096503413
  • Website: https://www.krimay.com

We are happy to answer your questions and respect your privacy choices.

Refund Policy

Effective: April 15 2025.

At KriMay, we strive to provide high-quality educational experiences and resources to all our learners. We understand that sometimes circumstances change or issues arise, and we are here to help.

For more information about our refund process, including instructions for requesting a refund, please visit our Learner Help Center

1. General Refund Eligibility

Refunds are only applicable to paid courses or services that are not downloaded, accessed, or completed. To be eligible for a refund, a request must be made within 7 days of purchase.

No refunds will be provided for:

  • Courses completed beyond 25%.
  • Digital downloads or downloadable course materials.
  • Subscription services after the current billing cycle has started.

2. Special Circumstances

If a course is canceled by KriMay, a full refund will be provided automatically.

If you are unable to access a course due to a technical issue on our side, and it remains unresolved, you may request a refund.

3. Payment Issues

If you encounter any payment-related issue such as:

  • Accidental or duplicate charges,
  • Failed transactions with deducted amounts,
  • Issues with discount codes not being applied.

Please contact our support team immediately.

Email: support@krimay.com

We’ll resolve the issue promptly and issue a refund if applicable.

4. Refund Processing Time

Once approved, refunds will be processed within 7–10 business days, depending on your payment method or bank processing time.

Please contact our support team immediately.

Email: support@krimay.com

We’ll resolve the issue promptly and issue a refund if applicable.

Data Policy

We value your privacy and provide an easy way to delete your account and personal data directly from the app.

In-App Deletion Option:

You can delete your account and all associated personal data from within the app by following these steps:

  • Open the app and go to the My Account / Settings section.
  • Tap on Delete Account.
  • Confirm your action to permanently delete all data.

This action will immediately remove your account and any personal data stored on our servers.

Request via Email (Optional):

Alternatively, if you face any issues with the in-app option, you can email us at:

info@krimay.com

Please mention your registered email ID, and we will process your data deletion request within 7 business days.